Job Description

Position Accountabilities and Essential Functions:

The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in student, faculty and staff.

The Admissions Representative is responsible for promoting, recruiting and engaging prospective students within an assigned territory, with a focus of fostering relationships to help educate and guide them on a path to achieve their professional and educational goals here at Delta College.  The representative will do this through proactive outreach and engagement activities with our secondary partners (high schools, ISD's and career centers), regional college fairs, campus engagement as well as targeted community-partnership events.  The primary function is to conduct, as part of a high energy team, the various recruitment and admissions activities designed to attract and enroll students at the College.  This role is pivotal in meeting territory and institutional enrollment goals through exceptional customer service to students, staff and external stakeholders.  It is required that the incumbent will use and remain current on technology to extensively and proactively engage and recruit students.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING :

Give admissions presentations and campus tours.

• Assist with and give large group tours and presentations for school and community visits
• Collaborate with faculty, staff and secondary partners to plan and present recruitment events including:
  • Career based tours based on grade level and the Michigan Career Development Model
  • Increasing the college going culture
  • Promoting the value of a college credential and benefits of attending Delta College
  • Transition from Dual Enrollment to Traditional Student

• Provide individual campus tours to prospective students

Informing and onboarding students.

• Assist students through the onboarding process including applying to Delta, setting up their Delta account, completing online orientation, and hand off to the Academic Advising office.
• Provide detailed and accurate information to prospective students about:
  • Academic offerings including certificates, degrees, articulations, and transfer options
  • Articulating other credit into Delta College including advanced placement (AP), career and technical education ( CTE ), dual enrollment, international baccalaureate (IB), professional credentials, college transfer, and credit for prior learning
  • Career exploration and career outcomes
  • College policies and procedures
  • Options for paying for classes including methods of financial aid like (Pell Grant, TIP , federal loans), State of Michigan programs, scholarships and payment plans
• Refer students to appropriate support services as needed

Manage recruitment territory.

• Act as admissions liaison at the downtown center falling within assigned territory
• Communicate effectively and in a timely manner with prospective students via in-person, email, phone, and text messaging
• Develop an enrollment plan in collaboration with the Associate Dean of Enrollment to engage with prospects and applicants on and off campus with assigned territory in a positive and professional manner leading to enrollment generation (this includes secondary partner outreach as well as non-traditional students)
• Promote Delta College and its programs and services to prospective students, parents, counselors, college/career navigators, teachers, administrators, employers, and community groups within assigned recruitment territory
• Represent the institution at various professional organizations and meetings approved by the College
• Travel to secondary partner locations to host admissions presentations, orientation/account setup, paying for college days, and office hours to help students through the enrollment funnel

Utilize technology effectively.

• Assist with responding to Admissions shared inboxes for Admissions phones, email (Outlook), and texting platform
• Log into and utilize key Admissions technology including Colleague, CRM Recruit, and Mongoose Cadence daily to perform duties and ensure prospective students are completing the enrollment process
• Utilize CRM Recruit to track event management, phone calls, student notes, and virtual/on-site appointments

Required Qualifications:

• Bachelor's degree or equivalent knowledge and skills
• One year or more experience: preferably in marketing, sales, public relations, higher education
• Ability to work nights, evenings and/or weekends as necessary
• Ability to travel to assigned territory as necessary (valid Michigan driver's license required)
• Ability to maintain accurate student records
• Effective organization and attention to detail
• Strong oral and written communication skills
• Ability to present in large or small groups

Additional Experiences Considered:

• CRM experience

Special Instructions to Applicants:

Complete an on-line application and attach a cover letter with position title, resume and copies of transcripts (official transcripts required upon hire) and/or certifications and licenses.

Application Deadline:

Position will remain open until filled. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.

Status:

Full time, Starting Salary $48,560 – $53,898: Commensurate with Qualifications and Experience

Open Until Filled: Yes

About Delta College

Successful candidates must demonstrate experience, skills, and commitment to fostering an environment of diversity in student, faculty and staff.Delta College, established in 1961, offers 150 transfer and career certificate and associate degree programs, and enrolls nearly 11,000 students each semester at its main campus and three learning centers.Delta College enjoys a reputation as one of the nation’s leading community colleges. Contributing factors to this achievement are its enduring commitment to excellence, passion for innovation and focus on people. Those values can be seen in its AQIP Higher Learning Commission accreditation, charter membership in the National League for Innovation, Achieving the Dream participation, environmental stewardship and unique shared governance system.The College’s service area is comprised of Bay, Midland and Saginaw counties, each with its own appealing personality and features, located adjacent to Lake Huron in mid-Michigan. Delta College - one of America's leading community colleges!

Connections working at Delta College

Job Tags

Full time, Remote job, Night shift, Weekend work, Afternoon shift,

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