Job Description

Job Details

The authentic Chinese hot pot restaurant, located at Chinatown Chicago , is looking for passionate  servers, host, buss boys and food runners to join us.

Server Responsibilities:

• Warmly welcome guests and provide recommendations from our menu.
• Take orders and ensure timely delivery of dishes and drinks.
• Maintain the inviting ambiance of our restaurant.
• Collaborate seamlessly with our kitchen team.
• Address guest inquiries and go the extra mile to ensure satisfaction.

Requirements:

• Previous serving experience is valued but not required.
• A warm and welcoming demeanor.
• Effective communication and team-player mentality.
• Availability for evening and weekend shifts.
• Ability to thrive in a fast-paced environment with attention to detail.
• Experience with Toast POS and Resy is a plus!

Host Responsibility:

• Be warm, knowledgeable and noticeably appreciative
• Accommodate guests by making each individual feel welcome
• Act professionally and always maintain composure  
• Identify and report problems to management immediately  
• Be aware of service flow, dining timing, and adjust for each guest’s individual needs  
• Implement and follow steps of service

Busser/Runner Responsibilities:

• Setting up tables with the appropriate mis en place (ketchup, salt pepper, HP and sugar bowl).
• Making sure all stations are fully stocked and ready for service – maintain stations fully during service.
• Setting up candles on the tables.
• Detailing all tables before the start of service to ensure place settings are neat and organized.
• Delivering bread and water to all tables in their assigned section, assisting other section when necessary.
• Making sure the bread warmer is always organized and full.
• Clearing tables between each course.
• Clearing and re-setting tables for new guests.

Benefits:
• Competitive compensation plus generous tips.
• Opportunity to expand your knowledge of Chinese cuisine.
• Enjoy complimentary Chinese meals during your shifts.
• Opportunity for advancement and growth within the company
• Health Insurance
• 401K
• Paid vacations for full time employees

Compensation Details

Compensation: Hourly ($20.00 - $60.00) plus tips

Benefits & Perks: Health Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts

Required Skills

Warm and Welcoming Demeanor

Effective Communication

Team Player Mentality

Ability to Thrive in a Fast Paced Environment

Attention to Detail

Experience With Toast Pos and Resy

Knowledge of Chinese Cuisine

Experience With Toast POS and Resy is a Plus

Professionalism

Problem Solving

Knowledge of Dining Timing

Proactive Problem Solving

Table Set Up and Clearing

Time Management

Service Flow Management

Adaptability

Dining Timing Adjustment

Customer Service

Table Detailing and Organization

Table setting and clearing

Clearing and Re Setting Tables Efficiently

Food and Beverage Knowledge

Job Tags

Hourly pay, Full time, Part time, Immediate start, Shift work, Weekend work, Afternoon shift,

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