Full-Time Customer Service Supervisor About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency. What You’ll Do • Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service • Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals • Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines • Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standards • Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices • Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research) All Supervisor roles at Kohl’s are responsible for: • Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment; taking appropriate partners as needed • Modeling, guiding and providing direction to associates • Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues • Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing • Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention • Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty • Use key performance indicators (KPIs) to make informed business decisions that drive overall store results • Accomplishing multiple tasks within established timeframes • Training, monitoring and reinforcing company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies for the safety of all associates and customers • Key holder responsibilities include opening and closing store processes, and providing direction to associates • Other responsibilities as assigned What Skills You Have Required • Must be at least 18 years of age or older • Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals • Strong verbal/written communication and interpersonal skills • Flexible availability, including days, nights, weekends, and holidays Preferred • 2 years experience in retail or similar industry Pay Starts At: $17.25 For other Kohl's jobs, click here here!
...'re looking for an experienced and dedicated Special Education Teacher to join our innovative virtual learning program. This fully remote... ...(IEPs) for students in a virtual setting. You'll use engaging online teaching methods, collaborate with fellow educators, and...
...care about creating high-quality experiences that look and feel fun. From animators to writers, product designers to researchers,... ...inside the app and out. As a designer, youll join a culture of creativity and craft, where we have a high bar for excellence and an endless...
...Rehabilitation Treatment Program (RRTP) Social Worker will independently provide clinical and... ...Appointment at the GS-11 Full Performance Level: Persons hired or reassigned to full... ...degree level OR Appointment at the GS-9 (Entry or Developmental Level): VHA may waive...
...Red Cap Plumbing, Air, & Electric is looking to add an experienced electrician to our team! Whats In It for YOU?~ Competitive Compensation ranges from $50,000 - $85,000 per year, depending on experience. ~ Take-home company vehicle & uniforms! Dependent on the...
...Job Title: Social Media Marketer (Mid-Level/Entry-Level) Location: Kenner, LA About Us: We are a dynamic and growing company looking for a creative and driven Social Media Marketer to join our marketing team. You will play a key role in elevating our brands online...