IT Support Specialist Job at Integrated Schoolhouse, Inc, Cincinnati, OH

dVNvdEU1Wmd5am1VREtLNVlsRUFIeFVqdEE9PQ==
  • Integrated Schoolhouse, Inc
  • Cincinnati, OH

Job Description

About the Job

About us:

Integrated Schoolhouse was the vision of a highly experienced and technology-savvy group of educators and technology specialists who believe technology should be a positive, non-threatening experience that fits the needs of students and teachers alike. Technology should be an accessible tool, not a costly, cumbersome nightmare that works only periodically. Stable, functioning networks, well managed IT solutions, and effective training of personnel for consistent system performance are the reasons Integrated Schoolhouse exists.

The support technician reports to the President who is also the lead network engineer and will work closely with client locations to support infrastructure systems and devices. Will work in both educational and business environments. This role will also work closely with the President on larger projects for clients as well as assist in helping onsite techs and locations as well.

Responsibilities/Job Summary:

  • Receives requests for IT support on applications, hardware, peripherals, and data by Helpdesk, phone, email, text notification, and in person, and carefully documents requests and tracks progress through resolution and end user satisfaction.
  • Demonstrated strong IT problem-solving and interpersonal communication skills.
  • Ability to quickly build rapport and project a calm, patient demeanor in stressful situations.
  • Understanding of common IT systems, software, hardware, peripherals, and troubleshooting methods.
  • Ability to assist and train end users to solve problems and increase their self-reliance.
  • Eagerness to learn.
  • Ability to work independently, manage multiple tasks and priorities, diligently address difficult problems, and quickly adapt to business needs.
  • Reliable transportation and ability to drive to various clients in greater Cincinnati.
  • Must be adaptable, flexible, with a growth mindset.
  • Will support various locations and also help support onsite techs as needed as well.


Educational Requirements:

  • B.A. or B.S. degree in technology related field preferred; Associate degree in technology would be considered.


Current working job knowledge/proficiency in:

  • Experience with Mac, iPad, Windows, and Chromebooks.
  • Experience with Mobile device management systems.
  • Experience with Office 365 and Google admin.
  • Basic understanding of windows server management.
  • Network switch experience a plus but not required.


Equal Opportunity Employer.

No phone calls. No recruiters.

Please submit resume with salary history and requirements.

Applications without this will not be considered.

Experience:

  • 4-5 years experience in technology support position preferred.
  • Reliable work history.
  • Ability to get FBI and CBI Background Checks, Safe Parish Training, and Drug Screening.


Job Type: Full-time

Salary: $50,000-$55,000

Benefits:

  • Dental insurance.
  • Health insurance.
  • Paid time off.
  • Vision insurance.


Schedule:

  • Monday to Friday.


Work Location : In person and remote based on the needs that week.

Job Tags

Full time, Work at office, Remote work, Monday to Friday, Flexible hours,

Similar Jobs

SAINT PATRICK SCHOOL

Elementary school substitute teacher Job at SAINT PATRICK SCHOOL

 ...Saint Patrick Catholic School is seeking Substitute Teachers. Substitute Teachers support the mission of our school and provided support...  ...Principal QUALIFICATIONS: Minimum of 90 college credits Experience working with children in a school setting Ability to... 

Archdiocese of St. Louis

Substitute Teacher Job at Archdiocese of St. Louis

 ...students (PreK-12) within an 11-county area. The educational experience provided to our students and their families is rooted in a...  ...School is seeking qualified, dependable, and faith-aligned substitute teachers to support classroom instruction in the absence of the... 

American Baptist Homes of the Midwest

MDS Coordinator - RN Job at American Baptist Homes of the Midwest

 ...Begin a rewarding careerjoin Thorne Crest Health Center as an MDS Coordinator-Registered Nurse, where your commitment and compassion will directly impact the lives of others! Why Join Us? People First: Develop meaningful relationships with residents and staff members... 

UPS

Director, Federal Government Affairs Job at UPS

 ...Job Description:****UPS PUBLIC AFFAIRS DIRECTOR, FEDERAL AFFAIRS ADVOCATE****WASHINGTON...  ...+ Build and maintain relationships with government officials and federal policymakers including...  ...a deep understanding of government relations, including effective lobbying strategies... 

NTT DATA, Inc.

Senior Salesforce Developer - Digital Solution Consultant Senior Consultant Job at NTT DATA, Inc.

 ...an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Salesforce Developer - Digital Solution Consultant Senior Consultant to join our team in Mumbai, Mahrshtra (IN-MH), India (IN). Location Mumbai / Pune...