Job Description
Position Title
Medical Assistant II
Job Group Merit
Required Minimum Qualifications - Certification or registration as a Medical Assistant or completion of a recognized one year Medical Assistant Program, or Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to: pathophysiology, medical terminology, basic pharmacology and medication administration including dose calculation and psychology.
Preferred Qualifications BLS certification
Experience in a clinical setting, particularly in managing patient records and supporting providers.
Job Description Iowa State University is seeking a skilled and compassionate Medical Assistant II (MA) to join the Thielen Student Health Center.
This full-time position offers a set weekday schedule (Monday - Friday, 7:30 AM - 4:00 PM or 8:00 AM - 5:00 PM), so you can enjoy weekends, holidays, and on-call time off. With an outstanding benefits package that includes generous paid vacation and sick leave, this role is perfect for healthcare professionals seeking a stable, rewarding position in a supportive, educational environment.
As a Medical Assistant II at the Thielen Student Health Center, you’ll play a vital role in supporting the health and wellbeing of the Iowa State student community. You’ll assist in both clinical and clerical duties to help create a seamless, welcoming experience for patients and contribute to a holistic approach to student health.
Key Responsibilities - Patient Flow and Support: Ensure smooth patient flow through the clinic by greeting and checking in patients, scheduling appointments, and collecting and verifying insurance information.
- Clinical Assistance: Work alongside healthcare providers to support physical exams, record patient histories, and document medication records, allergies, and immunizations.
- Medication Administration: Administer routine oral, rectal, or injectable medications within your certified scope, as well as conduct basic diagnostic tests (such as urinalysis, blood work, and electrocardiograms) and support other procedures.
- Medical Records Management: Organize and manage medical records to ensure accurate, complete data is available for patient visits and appointments.
- Customer Service: Serve as the first point of contact for patient inquiries, providing positive and clear communication to patients, families, and departments, along with relaying information as needed.
- Insurance Coordination: Assist with insurance authorizations and eligibility checks to facilitate patient coverage for services.
Why Work at ISU’s Thielen Student Health Center? - Exceptional Work-Life Balance: A set weekday schedule with no weekends, holidays, or on-call shifts.
- Generous Paid Leave: Ample vacation and sick leave, enabling you to maintain balance and recharge.
- Comprehensive Benefits: Iowa State offers a robust benefits package including health insurance, retirement plans, and more.
- Professional Development: Opportunities to grow within a supportive, student-centered environment.
Knowledge, Skills, And Abilities - Knowledge of medical records documentation requirements.
- Knowledge of medical instruments and supplies.
- Knowledge of routine oral, rectal, and injectable medications.
- Knowledge and ability to perform CPR and emergency care procedures.
- Ability to maintain patient confidentiality.
- Ability to maintain a courteous and respectful approach toward patients, visitors, and fellow staff members.
- Ability to work safely and willingness to comply with special safety and health precautions including universal precautions.
- Ability to provide care with regard to patient condition and age.
- Ability to use supplies and equipment in a cost-efficient manner.
- Ability to maintain personal appearance in accordance with dress code.
- Ability to be punctual, dependable and flexible (so as to alter work schedule to meet unit/patient needs).
- Ability to read and understand instructions and guidelines and to read data indicators.
- Ability to maintain effective working relationships.
Appointment Type Regular
Number Of Months Employed Per Year 12 Month Work Period
Time Type Full time
Pay Grade 09
Application Instructions To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
- Resume/Curriculum Vitae
- Letter of Application/Cover Letter
If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.
Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
- Retirement benefits including defined benefit and defined contribution plans
- Generous vacation, holiday and sick time and leave plans
- Onsite childcare (Ames, Iowa)
- Life insurance and long-term disability
- Flexible Spending Accounts
- Various voluntary benefits and discounts
- Employee Assistance Program
- Wellbeing program
The department is not able to consider non-U.S. citizen candidates who require employer sponsorship.
Original Posting Date January 12, 2025
Posting Close Date February 20, 2025
Job Requisition Number R16222
Job Tags
Holiday work, Full time, Flexible hours, Shift work, Weekday work, Monday to Friday,