Job Description

Medical Receptionist/Front Desk Representative

Chesapeake ENT, a division of Chesapeake Specialty Care has an opening for a Medical Receptionist/Front Desk position. 

This position may require travel between up to 4 locations: Owings Mills, Rosedale, Columbia, and/or Westminster. The hours of work are varied Monday through Friday, but between business hours of 7:00 AM to 6:00 PM in 8-hour shifts with a 30-minute unpaid lunch break. No weekends.

Duties/Responsibilities:

• Register, check in, and check out patients.
• Schedule appointments.
• Collect copays and patient balances.
  
• Assist patients with insurance documents and billing questions.
• Ensure that patients have completed all necessary paperwork.
• Scan and enter referrals.
  
• Assist with pulling charts and filing paperwork.
• Maintain reception area in a neat and orderly condition.
  
• Other duties as assigned.

Required Skills/Abilities:

• Preferred 1-year medical front desk/receptionist experience.
• Basic office skills such as typing and filing.
• Good organizational skills.
• Excellent communication skills.
• Personality and demeanor to deal with the public and assist ill, older, or distraught patients.

Education/Experience:

• High school graduate or equivalent required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

Benefits:

• Medical Insurance 
• Dental Insurance 
• Vision insurance option
• Short-term disability 
• Life insurance 
• Paid Time Off
• 401(k)

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