Job Description

JOB SUMMARY

USPI Oro Valley Surgical Suites is seeking a motivated Surgery Scheduler to join our team. Oro Valley Surgical Suites is a fast-paced ASC environment committed to producing the highest quality work and experience for patients and their families.

Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff.

Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

DUTIES AND RESPONSIBILITIES:

• Sets priorities and organizes work

• Schedules patient procedures to ensure efficient and accurate processing of information, including procedures in the operating room.

• Coordinates with anesthesia groups to confirm scheduling for coverage.

• Accurately uses procedure codes to ensure proper billing.

• Verifies information being entered into the system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.

• Ensures all necessary paperwork for any patient add-on is received by the appropriate staff.

• Communicates changes to schedule to appropriate staff.

• Ensures all required fields in Advantx are completed.

• Works closely with OR director to avoid equipment or supply conflicts.

• Alerts administration when new doctors or procedures are scheduled.

• Cross trains with other areas.

• Completes consents and ensures accuracy before submitting to the chart builder.

• Promotes positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

• Minimum 2-4 years of hospital or medical office experience required.

• Must be able to communicate verbally and non-verbally in a professional way.

• Ability to use time wisely in preparing work area to meet high-paced demand.

• Show a genuine desire to work and improve the facility as a whole.

• Professional appearance.

• Strong medical terminology.

• Must demonstrate excellent phone etiquette and exceptional customer service skills.

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