Job Description

Bilingual Operations Specialist (Medical Receptionist)

Therapy Outpatient Clinic  

Aveanna Healthcare  is a leading national provider of home health services to medically fragile children and adults. Our mission is to revolutionize the way homecare is delivered, one patient at a time. Our therapy team consists of therapists, therapy assistants, and operational and clinical support staff.    

This entry-level, front office position provides excellent customer service as a true first glimpse into Aveanna’s mission and Core Values. Proficiency with office administrative tools, the ability to multi-task, and strong organizational skills will be essential in this role.   

Schedule: 9am to 6pm Monday-Friday

Location: South Houston Therapy Clinic, 9220 Kirby Dr, Houston, TX 77054

Compensation: $15/Hour, Biweekly

Job Functions:

1. Daily:

• Sanitize dirty toys (2-3x/day)
• Clinic maintenance
• Audit & uploaded paperwork from OneDrive
• Upload paperwork from Docusign
• Answering phones + directing calls

2. Weekly:

• Office supplies/PPE check
• Audit visit times in Celltrak
• Friday deep clean
• File HR paperwork
• Therapist credential check (biweekly)

3. Monthly:

• Fire extinguisher check off
• Purchase Orders
• Paperwork Audit
• Audit HR file
• Refrigerator clean

4. As needed:

• Cover clinic front desk
• Spanish translations
• Restock supplies
• Assist therapists in sessions
• Assisting OM/clinical team/management
• Onboarding/orienting new employees
• Prepare new HR files & orientation binders for new hires

What our Operational Support Staff finds, working at Aveanna: 

• Compassion and Purpose- be an integral part of the impact we make first-hand 
• Community and Connection- Build relationships with therapists and families 
• Appreciation and Teamwork- We recognize and reward both individual and team success   
• Growth and Inclusion- Career and Skillset Advancement Opportunities      

• Excitement and Happiness- A place to call HOME      

Benefits:

• Health, Dental, Vision, and Company-paid Life Insurance 
• Paid Holidays, Paid Vacation Days, Paid Sick Days* 
• Fun Day and Inclusion Day 

• Monthly Bonus Potential   
• 401(k) Savings Plan with Employer Matching       
• Employee Stock Purchase Plan with Employee Discount       
• Tuition Discounts and Reimbursement Program*    
• Nationwide Footprint w/advancement opportunities      

• Awards and Recognition Program       
• Employee Relief Fund       
• Employee Resource Groups   

  Operations Specialist Qualifications:

• Payroll and/or human resources experience preferred
• Spanish Speaking**  
• Knowledge of Microsoft Office Suite, proficient in Word and Excel   
• Team player, organization skillset and ability to multitask  
• High School Diploma or equivalent required, College Degree a PLUS   
• Proficient in English, Bilingual a PLUS   

• Home Health or Medical Office experience is a PLUS   

*Benefit eligibility is dependent on employment status

Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Visit  to see more about our opportunities.   

CCPA Notice for Job Applicants, Contractors, and Employees Residing in California 

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Job Tags

Similar Jobs